Managed IT Services allow companies to outsource a specific or a portion of their computer support to an independent service provider, with the aim of minimizing costs and simplifying IT activities. Companies may choose to purchase a comprehensive managed support service from an IT Service Provider, or they may opt for a more generic solution from a MSP. Some of the benefits of opting for an IT maintenance service from a MSP include:
Remote Monitoring: Remote monitoring is a growing trend among Managed IT Services providers. With the help of remote monitoring, you can monitor hardware and software in real-time. This helps you detect potential issues before they get out of hand, and allows for a faster solution to a problem. Remote monitoring also helps you to track IT expenses and monitor your servers and workstations remotely.
Self Service Portal: Using a hosted portal, you can manage your devices, applications, and settings from anywhere you are. For instance, if you are attending a remote computing event and want to check on a particular server, you do not need to log into your desktop to do so. You can just access the portal from wherever you are, even across the globe. Remote monitoring is now a very important part of managed services, as it makes it possible to solve issues quickly.
Ease of Use: The overall infrastructure of managed services providers are designed to be simple and easy to use. This helps end users to resolve issues as soon as they arise, without any extra effort on their part. Remote monitoring is one such example, as it helps you troubleshoot servers by browsing through your control panel and checking what exactly is wrong.
Scalability: When compared to traditional desktop-based monitoring, a managed services provider has the potential to scale up as required. You do not need to purchase new equipment to add monitoring to your enterprise. On the contrary, you can even add the capacity of adding more servers or additional devices without any additional cost. As a result, if your business takes off, you can scale up the size of your company without incurring additional costs. This is because the size of your business does not directly correlate with your IT expenses.
Ease of implementation: With managed services providers, it becomes easier to implement them within the shortest time possible. Unlike desktop-based monitoring, installing application and monitoring web based application is easy. Even if your employees have not been trained in the installation of software, there are many managed service providers that offer self-installation support as well. The best part is that you do not need advanced knowledge to set up a basic version of the application.
Scalability: Since an msp has the potential to grow as per your business demands, you can upgrade your version as soon as it becomes available at no extra charge. In addition to this, the remote monitoring version of the software can be upgraded as and when required. There is no downtime for the service providers. This can be easily managed by the service providers themselves, since they are equipped with redundant systems and back-up plans to cope with such situations. Businesses must therefore maintain regular communication with their managed service providers to keep a check on the version number of the application. This will ensure that the application remains current.
If your business grows and you require more capacity, you can always add capacity with managed services provider. The increased capacity offered by managed break-fix providers means that you can grow your enterprise at a faster rate. At the end of the day, it is the efficiency of the managed services provider that delivers the much needed scalability to the organization.